Terms of Service

1. Who we are and what this covers

The Services are operated by Filipi Rafael (referred to as "we", "us" or "frafael"). Every App is a single-purpose mobile product distributed through the Apple App Store and Google Play. These Terms cover all current and future Apps listed on frafael.co, the frafael.co website itself, and any waitlist, email or support channel we run for them.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to create an account or buy a subscription. If you are between 13 and 18, you may use an App only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. The Apps are not directed at children under 13 and are not intended for the Kids category of the stores.

3. Accounts

Apps that need an account use Sign in with Apple or Google through Supabase Auth. We never ask you for a password. You are responsible for keeping access to your Apple or Google account secure and for everything that happens under your account. Tell us at hello@frafael.co if you believe your account has been compromised. We may require re-authentication for sensitive actions such as deleting your account.

4. Subscriptions, free trials and billing

Some Apps offer paid subscriptions (typically weekly or annual) purchased as in-app purchases and billed by Apple or Google, not by us. Entitlements are managed through RevenueCat.

• Prices, currency and the billing period are shown in the store before you confirm a purchase. Taxes may be added by the store where required.
• Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Cancel any time in your device's subscription settings (App Store: Settings, your name, Subscriptions; Google Play: Payments and subscriptions). Deleting an App or your account does not cancel a subscription.
• A free trial or introductory offer converts into a paid subscription at the price shown unless you cancel before the trial ends. Trials are usually available once per person per App.
• If we change a subscription price, the store will notify you and, where required, ask for your consent before the new price applies.
• Refunds are handled by Apple or Google under their own policies. We cannot issue refunds for store purchases directly, except where the law requires us to.
• Access to paid features depends on the store confirming your purchase. Restore purchases from the App's settings if a paid feature does not unlock on a new device.

5. Apple and Google store terms

For Apps downloaded from the App Store, Apple's Licensed Application End User License Agreement applies as a minimum, and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you. Apple has no obligation to provide maintenance or support for the Apps and is not responsible for any claims relating to them. For Apps downloaded from Google Play, the Google Play Terms of Service also apply. Where those store terms conflict with ours, the store terms prevail for that store.

6. Licence and intellectual property

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use each App on devices you own or control, for your own non-commercial use, in line with these Terms and the store rules. The Apps, their code, designs, mascots, illustrations, names and brands belong to us or our licensors and are protected by copyright and trademark law. You may not copy, modify, sell, rent, distribute, reverse engineer or create derivative works from an App, except where the law expressly allows it. If you send us feedback or ideas, you grant us a free, perpetual licence to use them without any obligation to you.

7. Your content

You own the content you enter into an App, such as entries, notes, photos or records. You grant us a worldwide, royalty-free licence to host, store, process, back up and display that content only as needed to run and improve the App for you, including syncing it between your devices. You are responsible for your content and for having the right to share it. You are also responsible for keeping your own copies: the Apps are not designed as a backup service, and content deleted from an App is deleted from our systems as described in the Privacy Policy.

8. Acceptable use

Use the Services only for lawful purposes and in line with the store rules.

• Do not upload content that is illegal, harmful, hateful, harassing or that infringes anyone's rights.
• Do not attempt to access other users' data, probe or disrupt our systems, bypass paywalls or entitlements, or use automated tools to scrape or overload the Services.
• Do not use the Apps to make decisions that require a licensed professional (see the next section).
• We may suspend or remove content or accounts that break these rules, and may report unlawful activity to the authorities.

9. Not professional advice

Every App is a tool for your own organisation, reflection or entertainment. Nothing in an App is medical, psychological, nutritional, legal, tax or investment advice.

• Wellbeing and habit Apps are companions, not a substitute for professional care. They do not diagnose, treat or cure any condition. If you are in crisis, contact local emergency services or a crisis line immediately.
• Finance Apps help you record and organise your own money. They do not provide investment, tax or credit advice and are not a financial institution.
• Fitness and health Apps do not replace guidance from a doctor or trainer. Check with a professional before changing your diet or exercise.
• Pet, mood, fun and novelty Apps are for entertainment and are not scientific instruments. Their results should not be relied upon as facts.

10. Third-party services

The Apps rely on third parties to work: Apple, Google, Supabase, RevenueCat, PostHog, Sentry, Expo and Resend among others. Their availability and terms are outside our control. An App may also link to third-party websites or services; we are not responsible for their content or practices. Optional integrations you connect, such as health data or calendars, are governed by the permissions you grant on your device and can be revoked in your device settings at any time.

11. Updates, changes and availability

We ship often. Apps may update automatically through the stores or over the air, and we may add, change or remove features, including paid features, at any time. We may also discontinue an App entirely. If we discontinue an App you have paid for, we will give reasonable notice inside the App or by email where we have your address, and any refund for the unused part of a subscription is handled through the store. We do not guarantee that the Services will always be available, uninterrupted or error-free.

12. Termination

You can stop using an App at any time and delete your account from inside the App (usually Settings, then Delete account) or by emailing hello@frafael.co. Deleting your account removes your data as described in the Privacy Policy and does not cancel store subscriptions, which you must cancel in the store. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue an App. Sections that by their nature should survive termination (licence restrictions, disclaimers, limitations of liability, governing law) continue to apply.

13. Disclaimer of warranties

To the fullest extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

14. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of the Services. Our total liability for any claim relating to an App is limited to the greater of the amount you paid for that App in the twelve months before the claim or USD 50. Nothing in these Terms limits liability that cannot be limited by law, including your rights as a consumer under the Brazilian Consumer Protection Code or under the mandatory consumer laws of your country of residence.

15. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, damages and reasonable costs arising from your content, your breach of these Terms, or your misuse of the Services. This does not apply to consumers where local law prohibits such clauses.

16. Governing law and disputes

These Terms are governed by the laws of the Federative Republic of Brazil. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim before the courts of your own domicile as allowed by those laws. Before going to court, please write to hello@frafael.co; most issues can be resolved quickly and directly. Disputes with Brazilian residents are subject to the courts of São Paulo, SP, without prejudice to the consumer's right to choose their own domicile.

17. Changes to these Terms

We may update these Terms as the Apps evolve or the law changes. The date at the top always reflects the latest version. For material changes we will notify you inside the affected App or by email where we have your address, at least 15 days before they take effect where practicable. Continued use after the effective date means you accept the new Terms. If you do not agree, stop using the App and cancel your subscription in the store.

18. Contact

Filipi Rafael, São Paulo, Brazil. hello@frafael.co. We answer in Portuguese, English or Spanish.